Giantex Lounge Chair Recall: Amputation Hazard (Model NP10025NY)

Giantex lounge chair recall after reported finger amputation — CPSC warns of amputation hazard for model NP10025NY

Giantex has recalled its blue outdoor lounge chair, model NP10025NY, after a reported finger amputation linked to the chair’s adjustment mechanism. Consumers should stop use and contact Giantex for a full refund and return instructions.

What product was recalled and how to identify it

The recalled item is a blue Giantex outdoor lounge chair (reclining chaise style), model NP10025NY. The model number is printed on the front and side of the product packaging. Key specifications to match:

• Overall size: about 76 inches long, 23 inches wide, 13 inches high.
• Five-position adjustable locking system; backrest adjusts from 13.5 inches to 26.5 inches.
• Distinctive blue color and reclining chaise styling.

For the official recall details, see the CPSC recall notice.

Why the recall was issued

The U.S. Consumer Product Safety Commission says the chair’s adjustment mechanism creates a pinch point where fingers can become trapped when adjusting the backrest. Giantex reported one incident in which a consumer’s finger was amputated while adjusting the lounge chair. The recall was announced in cooperation with the CPSC to prevent further injuries; media coverage is consistent with the agency notice (Fox Business, NBC).

“Stop using the chair immediately,” the recall notice advises — a direct safety directive intended to prevent additional injuries.

How many chairs were sold and where

The CPSC reports about 1,155 chairs were sold in the United States. They were available on Amazon.com and Giantex.com from August 2023 through October 2025, priced around $75–$90. If you purchased a blue Giantex adjustable lounge chair during that period, check packaging for model NP10025NY.

What consumers are being instructed to do

The recall notice outlines three clear actions:

1. Stop use immediately. Do not adjust or sit in the chair until you have followed Giantex’s instructions.
2. Contact Giantex for a full refund. Refunds are available regardless of injury.
3. Return or destroy the chair per instructions. Giantex will either provide a prepaid return package or request proof of destruction (detach headrest pillow, cut fabric, and submit photos).

See the official recall for precise steps: CPSC.

How to contact Giantex

Consumers should contact Giantex to arrange refunds and returns. The CPSC lists the company’s toll-free number as 844-242-1885 and the support email as support@giantex.com. Giantex’s website has a RECALL INFORMATION link with instructions: Giantex.

Source check and media coverage

This article is based on the official CPSC recall notice and media reports that referenced it, including Fox Business and NBC. The accounts align with the CPSC’s description of the product, hazard and remedy.

Investigative notes for readers and buyers

• Check packaging for NP10025NY. If packaging is unavailable, compare size, color and adjustment features to the recall description.
• Manufactured in China. The recall covers items sold directly by Giantex and through Amazon.
• Keep purchase records. Receipts, order confirmations, or bank statements will speed refunds.
• If injured: Seek immediate medical care, keep records, and report injuries to the CPSC and Giantex when requesting a refund.

Implications for Alamogordo, New Mexico

Local readers in Alamogordo should review recent online patio furniture purchases for the Giantex NP10025NY model. Key local implications:

Local consumer safety

With warm months approaching, families may have put these chairs into use. Stop using the chair immediately if it matches the recall description and follow Giantex’s instructions.

Financial impact and refunds

Buyers in Alamogordo who paid between $75 and $90 should be eligible for full refunds; keep order confirmations to expedite the process.

Healthcare and emergency services

Local clinics and emergency responders should be aware of the amputation hazard. If a severe injury occurs, immediate medical care is essential.

Local retailers and secondhand market

Although the recall lists Amazon and Giantex.com as original sellers, secondhand buyers and sellers in Alamogordo should verify model numbers before trading patio furniture. Selling recalled items can create liability; follow return or destruction instructions.

If you have the chair

Check packaging or the unit for model NP10025NY. If your chair matches, stop using it immediately and contact Giantex at 844-242-1885, email support@giantex.com, or visit Giantex and click “RECALL INFORMATION” for instructions and a refund.

Be prepared to provide purchase details and photos if you destroy the chair as instructed by Giantex for proof of disposal.

Primary sources: CPSC · Fox Business · NBC